Our webinars are live training sessions presented via the internet. Think of them as online seminars. You can access the meeting by clicking on a link distributed by us a day or so before the registration. You'll then be able to listen to the webinar leader and view the PowerPoint presentation on your computer.
Can I use my iPad?
Yes! You can use your iPad or your Android device to log in to the webinars.
Can we use a purchase order?
We can bill you directly for purchases of packages or multiple webinars, but not for individual webinars. And payment must be received before the webinars. Please contact us. If you want to use a purchase order and have us bill you, do not attempt to sign up using our online registration system. We'll take care of that for you.
I see that you use GotoMeeting to host the webinar. Do I have to be a member, or pay extra for that?
Nope. We pay the GotoMeeting fee. There are no hidden fees. Are you going to try to sell me stuff?
Nope. Unlike most other sales tax webinars or seminars, we don't sell books, CD's, subscriptions or anything else. And we're not trying to sell you on our software, sales tax service, or consulting service either. We're a training company. That's it!
Can I ask questions?
Questions can be asked in two ways. If you have a microphone on your
computer (a headset is recommended), or you dial in using your phone,
you can simply ask questions. Or you can use the provided chat window
to send in your questions via text.
What's your cancellation policy?
We know about your schedule, and we know about last minute emergencies. All you need to do is let us know that you can't make the webinar by the time it starts (just reply to one of the emails we have sent). We can then easily reschedule you for another webinar. And we can even schedule a special webinar to accommodate your needs. We're flexible.
Can I substitute someone?
Sure! All we ask is that you send us their name before the start of the webinar. Just use the email address at the bottom of this page, or reply to one of the confirmation emails you receive prior to the webinar.
When will you offer your Rules and Taxing Policies by State webinar for MY state?
If you're in one of largest states, you'll see your state's webinar offered about once a month. For the rest of the states, we do them less often simply because of a lack of demand. However, if you wish to custom schedule a webinar, we'll add your state to the schedule.
What's the deadline for registering for a webinar?
You can register for a webinar up to about 30 minutes before its scheduled start. However, the schedule is subject to change, so please register as soon as possible. Once someone has registered for an event, we never cancel unless there's an emergency.
What materials do you provide with the webinar?
On the morning of the seminar, we will email you a reminder along with a handout (PDF) of the slides.
When will I receive my "login" information?
You will receive your login information no later than the day before the webinar. And you'll receive a second set of login instructions on the morning of the session. If you feel you've missed our email, let us know.